This Privacy Policy explains how Letzgro Inc., a Delaware corporation, doing business as OrionAI ("OrionAI," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, use our services, or interact with our tools (collectively, the "Services").
1. Information we collect
We collect information in three ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties (when applicable).
A. Information you provide
- Contact details: name, work email, phone number, company, job title (e.g., when you submit a form, request a report, or book a diagnostic).
- Calculator inputs: the values you enter into our ROI/revenue opportunity calculator (e.g., leads/month, close rate, average deal size, gross margin, and selected improvement modules).
- Communications: content of messages you send us (email, chat, forms), and scheduling details (meeting time preferences).
B. Information collected automatically
- Device and usage data: IP address, browser type, pages viewed, time spent, referring/exit pages, clicks, and similar analytics.
- Cookies and similar technologies: used for security, functionality, analytics, and performance (see "Cookies" below).
C. Information from third parties
If you connect or interact with third-party services (e.g., CRM, email, WhatsApp, call providers, meeting notetakers), we may receive limited information necessary to provide the Services, depending on your integration choices and permissions.
2. How we use information
We use information to:
- Provide and operate the Services, including generating and sending ROI reports by email.
- Respond to inquiries, provide support, and communicate with you about your requests.
- Schedule and conduct diagnostic calls and related consultations.
- Improve and optimize our website, calculator, and Services (analytics, troubleshooting, performance).
- Maintain security, prevent fraud, and enforce our Terms.
- Comply with legal obligations.
3. How we share information
We may share information with:
- Service providers who help us operate the Services (e.g., hosting, analytics, email delivery, scheduling, customer support). They may only use data to provide services to us.
- Professional advisors (lawyers, accountants) as needed.
- Legal and safety: if required by law, to respond to lawful requests, or to protect rights, safety, and security.
- Business transfers: if we undergo a merger, acquisition, or asset sale.
We do not sell your personal information.
4. Cookies & analytics
We use cookies and similar technologies to:
- keep the site functioning,
- understand usage (analytics),
- improve performance.
You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
5. Your choices
- Marketing communications: you can opt out of marketing emails by using the unsubscribe link (where provided) or contacting us.
- Access / correction / deletion: you may request access to, correction of, or deletion of your information by contacting us (see Contact).
6. Data retention
We retain information only as long as necessary for the purposes described above, including:
- providing the Services,
- meeting legal requirements,
- resolving disputes,
- enforcing agreements.
Calculator/report requests may be retained to support follow-up and to improve our estimation models, unless you request deletion.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure.
8. International visitors
If you access the Services from outside the United States, your information may be processed in the U.S. or other jurisdictions where our providers operate.
9. Children
Our Services are not directed to children under 13 (or under 16 where applicable), and we do not knowingly collect children's information.
10. Third-party links
Our site may link to third-party websites or tools. Their privacy practices are governed by their own policies.
11. Updates to this policy
We may update this policy from time to time. Changes will be posted with an updated "Last updated" date.
12. Contact us
Letzgro Inc. (DBA OrionAI)
Email: [email protected]
Website: orion.adaia.io